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Privacy Policy and Data

The following notes give you an overview of how we collect and process your information.

Your rights as a user of our services

You have the right to information, correction, blocking or deletion of your data at any time. Any given consent can be revoked at any time and you may partially object to the processing of your data, even if no consent was required from you for the processing. You can contact our support team via email at any time for further information on privacy issues.

Data we collect about you

On the one hand, your data is captured because you communicate it to us. This may, for example, be data that you enter in our contact form. Other data is collected automatically when visiting the website through our IT systems. These are above all technical data (e.g. Internet browser, operating system or time of the page request). The collection of this data is automatic as soon as you visit our platform.

  • Registration Information:

When you register for Goodbook (for our free offer, paid subscription, or use of a code), we collect the personal information that you voluntarily provide to us when registering through your access device.

  • Mobile Advertising ID:

If not disabled by the user, we collect the Mobile Advertising ID provided by your mobile device. If you do not want us to collect this Mobile Advertising ID, you can always disable or change this on your device. Please see this manual for iOS devices  and  this manual for Android devices.

  • Cookies:

For the provision of the Goodbook service and to make our offer more user-friendly, effective and secure, we also use so-called cookies for data collection and storage. Cookies are small data packets that are stored on your device and do no harm.

  • Tracking Services:

We use tracking services to collect information about the behavior of visitors to our pages. So we can ensure an optimal user experience. These services use pseudonymised user profiles with the help of cookies, so that a direct inference to persons is not possible. Of course you can contradict the creation of these profiles at any time. Incidentally, each access device can be configured in such a way that basically no cookies can be created at all, or they can be deleted directly after the session.

  • Social Plugins:

Our pages contain buttons from various social networks so that you can recommend our offers, services and / or products to other interested people. If you click on such a button, data such as your current IP address, browser and access device information (type and operating system), the resolution of the screen, if you have plug-ins installed will be the referrer (from where you came to the site) and the current URL to the site operator.

  • Newsletter:

When you sign up for our newsletter, your email address will be used for information on advertising and advertising purposes. Of course, this is voluntary and you can even after the consent at any time unsubscribe.

  • Payment Information:

If you use our free access, any of our trial phases or any of our subscriptions or you purchase anything through the Service, credit card information and other financial information we need to process the payment will be collected and stored with a payment service provider. We ourselves receive very little information from the payment providers about you.

How we collect your data

We collect your data in three different ways:

  • automated when you visit our website
  • through cookies
  • through your voluntary input
What we use your data for

We want to offer you a faultless use of our services. Therefore, data is needed for the administration and troubleshooting of our websites. However, as we are constantly improving ourselves and offering you optimized services, data in pseudonymised form (through usage profiles) are also needed for advertising and / or market research. Of course, this can be contradicted at any time.

How we work with partners

In some cases, your data is also processed with the help of third-party providers of various online services (please refer to our privacy policy in detail further below). However, this is exclusively regulated by data processing agreements and the processing is instruction-bound, so that we always keep the responsibility for the processing.

Use of your data for other purposes

In addition to the purposes already mentioned, we are also subject to legal requirements. These are:

  • any request for information (and the related disclosure) to governmental authorities
  • any request for information (and the related disclosure) to copyright holders
  • for the misuse recognition of our provided services
  • trouble-shooting or -avoidance
Our Privacy Policy in detail
General and Responsible Entity

We are glad that you are interested in Goodbook. In order to provide you with our service, we need certain information about you (including personally identifiable information – information that identifies you personally). This Privacy Policy explains what information we collect about you for what purpose and what we use it for. It also explains what rights you have with regard to the data processing operations affecting you.

Books, Inc., 8 The Green, Suite R, Dover, County of Kent, 19901, Delaware, United States (hereafter referred to as “Goodbook” or “we”) operates on the internet site

Responsible body is the natural or legal person who, alone or together with others, decides on the purposes and means of processing personal data (e.g. names, email addresses, etc.).

Revocation of consent

Many data processing operations are only possible with your express consent. You can revoke an existing consent at any time. An informal message by email to is sufficient. The legality of the data processing carried out until the revocation remains unaffected by the revocation.

Right to complain to the competent supervisory authority

In the event of data protection violations, you, the person concerned, have the right of appeal to the competent supervisory authority. The competent supervisory authority for data protection issues is the state data protection officer of the federal state in which our company is based.

SSL or TLS Encryption

We use SSL or Internet security for security reasons and to protect the transmission of sensitive content, such as orders or requests you send to us. TLS encryption. An encrypted connection is indicated by the browser’s address bar switching from “http: //” to “https: //” and the lock icon in your browser bar.

If SSL or TLS encryption is enabled, the data you submit to us can not be read by third parties.

Information, Correction, Deletion, Blocking, Data Transferability

You have the right at any time to request information about your personal data processed by us free of charge. In particular, you may request us to provide information about the processing purposes, the category of personal data, the categories of recipients to whom your data has been disclosed, the planned retention period, the right of rectification, deletion, limitation of processing or opposition, passing a right of appeal, the origin of their data, if not collected by us, and the existence of automated decision-making including profiling and, where appropriate, meaningful information about your details.

You have the right to request the immediate correction of incorrect or incomplete personal data of you stored by us.

You have the right to request the deletion of your personal data stored by us, except in cases where the processing of the data is required for the exercise of the right to freedom of expression and information, for the fulfillment of a legal obligation, for reasons of public interest or for the assertion, exercise or defense of legal claims.

You have the right to demand the restriction of the processing of your personal data, as far as the accuracy of the data is disputed by you, the processing is unlawful, but you reject its deletion and we no longer need the data and you the data for the assertion, exercise or defense of legal claims or if you have objected to the processing in accordance with Art. 21 GDPR.

You have the right to receive your personal information that you have provided to us in a structured, common and machine-readable format or to request that it is sent to another person in charge.

Data Collection and Use
Server Log Files

Our provider of the platform automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are browser type and browser version, operating system used, referrer URL, host name of the accessing computer, time of the server request and the IP address.

The data is for data security and error analysis only. A merge of this data with other data sources will not be done.


We use so-called cookies. Cookies do not harm your access device and do not contain viruses. Cookies serve to make our offer more user-friendly, effective and secure. Cookies are small text files that are stored on your access device and stored by your browser.

Most of the cookies we use are so-called “session cookies”. They will be deleted automatically at the end of your visit. Other cookies remain stored on your device until you delete them. These cookies allow us to recognize your browser on your next visit.

You can set your browser so that you are informed about the setting of cookies and allow cookies only in individual cases, exclude the acceptance of cookies for certain cases or in general, and enable the automatic deletion of cookies when closing the browser. Disabling cookies may limit the functionality of our website.

We as website operators have a legitimate interest in the storage of cookies for the technically error-free and optimized provision of our services. If other cookies (e.g. cookies for the analysis of your surfing behavior) are stored, they will be treated separately in this privacy policy.

Privacy in International Use and The GDPR

Goodbook is cognizant and respects the formal promulgation of the existing European Union (EU) data privacy regulations. The General Data Protection Regulation 2016/679 is a regulation in EU law on data protection and privacy for all individuals within the European Union and the European Economic Area. It also addresses the export of personal data outside the EU and EEA and is commonly referred to as “GDPR.” Goodbook has always respected our Client’s Privacy (see our Privacy Policy).

The basic tenants of the promulgated GDPR regulations include, but are not limited to the following:

Disclosure when you sell, transfer or third party marketing of User’s data: As outlined in this Terms of Use, Retell does not sell or transfer Client data and any marketing efforts are focused solely on internal information updates to our registered Clients.

Access to collected data: At Retell, you already have the ability to access your shared data and use it as you wish.

Security: At Retell we have encrypted our data from day one and has always been stored all in an anonymized form as required by the GDPR.

Finally, dependent of your EU country or origin, the GDPR takes into account what was previously termed the right “to forget” or request deletion of your data once you cease using a particular application or site.

California Consumer Privacy Act (CCPA) Use And Disclosure Of Personal Data

Goodbook recognizes that California has articulated specific privacy rights of Goodbook Users in that State. California Users should understand that Goodbook does not sell User data to third parties. Pursuant to Section 1798.83 of the California Civil Code, residents of California have the right to request, once a year, if Goodbook have shared their personal information with other companies for direct marketing purposes during the preceding calendar year. This is California’s “Shine-the-Light Law.” To request a copy of the information disclosure provided by Goodbook, please contact us via email or at the “contact us” link on the website. Please allow reasonable time for a response.

If you are a California resident under the age of 16, and a registered user of any site where this policy is posted, California Business and Professions Code Section 22581 permits you to request and obtain removal of content or information you have publicly posted on our site. Goodbook does not have User below the age of 13 and does not typically allow Users to publicly post information. However, if you feel you publicly posted information on the Site and you are between the ages of 13 and 17, please contact us via email or at the “contact us” link on the website. Please allow reasonable time for a response.

California Right to Know: You may request access to the specific pieces of personal data we have collected about you in the last 12 months. You may also request additional details about our information practices, including the categories of personal data we have collected about you, the sources of such collection, the categories of personal data we share for a business or commercial purpose, and the categories of third parties with whom we share your personal data. You may make these requests by contact us via email or at the “contact us” link on the website. Please allow reasonable time for a response.

California Designated Agent. You may designate an agent to make a request on your behalf. That agent must have access to your account in order for us to verify the request.

California Non-Discrimination. Goodbook will never discriminate against you, including by denying or providing a different level of service should you choose to exercise your rights under the CCPA.